Shipping policy
Processing & Ship Days
Orders are typically shipped Monday through Wednesday. We generally avoid shipping on Thursdays and Fridays to prevent your plant from sitting in a warehouse or transit hub over the weekend — unless your shipment is scheduled to arrive before the weekend, or qualifies for Saturday delivery.
Orders placed after our weekly ship window may be held until the next available ship day to avoid unnecessary weekend transit delays. This is done to protect the health of your plant, not to slow things down unnecessarily.
Shipping Options & Transit Times
We currently ship to the domestic United States.
| Method | Estimated Transit Time | Cost |
|---|---|---|
| Standard Shipping | 3–5 business days | $15.00 — free on orders $100+ |
| 2 Day Air | 2 business days | $28.99 — free on orders $250+ |
| Next Day Air | 1 business day | $59.00 |
Transit times are estimates provided by the carrier once your package ships and are not guaranteed by Mild to Wild Studio. Delays caused by the carrier, weather, or incorrect address information are outside our control.
Weather Holds
Live plants are sensitive to temperature extremes in transit. To protect your order, we may delay shipment during periods of excessive heat or freezing cold along your shipping route, even if it falls within our usual Monday–Wednesday window. If your order is affected by a weather hold, we'll notify you by email with an updated ship date.
We're unable to guarantee live arrival for orders shipped against our recommendation during a known weather risk. See our Live Arrival Guarantee for full details.
Order Tracking
You'll receive a shipping confirmation email with tracking information as soon as your order ships. Please note tracking information may take up to 24 hours to update once generated.
Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for orders delayed, misdelivered, or lost due to an incorrect or incomplete address provided at the time of purchase. If you notice an error after placing your order, contact us immediately at info@mildtowildstudio.com — we can only make changes before the order ships.
Bringing In Your Package
Please bring your package inside as soon as possible after delivery. Packages left outside in extreme heat, cold, or direct sunlight after delivery are not covered under our Live Arrival Guarantee.
Questions?
If you have questions about shipping — including whether a weather hold might affect your order — reach out to us at info@mildtowildstudio.com before placing your order, and we're happy to help.